Commitment to Timely Delivery

 

At CCTVOps, we prioritize efficient and prompt delivery of your orders. Please review our shipping policy to understand our processes and practices.

Processing Time

Standard Processing: Orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after payment confirmation.

Peak Periods: During high-demand seasons or special promotions, processing times may slightly increase. We value your patience during these times.

Shipping Methods and Rates

Variety of Options: We offer standard, expedited, and international shipping to meet your needs.

Calculation of Rates: Shipping costs are determined by destination, package weight, and size and can be viewed during checkout.

Domestic Shipping

Courier Services: We use trusted couriers to ensure your items arrive safely and on time for domestic deliveries.

Delivery Timeframe: Domestic deliveries typically take 2-7 business days, varying by location.

 

International Shipping

Global Reach: We ship to numerous countries worldwide.

Customs and Additional Charges: International orders may incur customs duties, taxes, and fees, which are the customer's responsibility and are not included in our charges.

Estimated Delivery: International shipping times range from 7-21 business days, subject to destination and customs processing.

Order Tracking

Once dispatched, we'll email you a tracking number or through our website's order tracking page.

Modifications and Cancellations

For changes or cancellations, contact customer support immediately. Note that changes may not be feasible after shipping.

 

Lost or Damaged Packages

 

Contact us immediately if your package is lost or damaged. We'll collaborate with the shipping carrier to address and resolve the issue.

 

Important Notes

 

Estimated Delivery: Delivery times are estimates and can be affected by weather or customs delays.

Accuracy of Information: Ensure your shipping details are correct. We're not liable for delays caused by incorrect information.

 

Need Assistance?

Our customer support is always ready to assist. Don't hesitate to contact us with any questions or for further help!